Privacy policy.

We understand the importance of your privacy and your concerns about the security of your personal information. The following is our privacy policy. It sets out how we generally manage your personal information and safeguard your privacy.

Personal information

Personal information is information that identifies you or could identify you. During your dealings with us, we may collect personal information such as:

  1. Your name and contact details.

  2. Where you heard of us and your interests in our products.

In particular:

  • If you contact us through the online form, we collect your name and email for the purposes of responding to your request

  • We will collect your name, email, phone and delivery/billing addresses – for the purpose of completing your order. We may also use your email to keep you updated on special offers or new products that may be of interest to you – you can unsubscribe from this at any time.

Use of information

We use your personal information to provide our products or services to you, to manage and account for our products or services, to improve our products or services, to manage our relationships with you and to provide you with information about our ideas, events or other products or services that may interest you.

We will not disclose your personal information to any third parties, unless we are required to by law.

Information security

We take reasonable steps to protect all information which we hold (including your personal information). We also take reasonable steps to hold information securely in electronic or physical form. We do not store personal information with a third party storage provider.

Changes to our privacy policy

Sometimes it will be necessary for us to update and change our privacy policy. We reserve the right to change our privacy policy at any time. We may notify you about changes to our privacy policy by posting an updated version on our website.

Access to your information

You may request access at any time to personal information we hold about you or make any complaints about us and our privacy policy by emailing us at info@havenstudiopods.com. We will deal with all requests for access to personal information as quickly as possible but may charge you a fee where access is provided.